Construction of Control Chart for Random Queue Length for (M / M / c): (oo / FCFS) Queueing Model Using Skewness
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Date
2012
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Abstract
In this paper, first-come, first served, multiple channel Poisson/exponential queueing system M / M / c with infinite
waiting capacity is considered. For this model, we introduce a new procedure for construction of
i) Shewhart’s control chart C|,
ii) Control chart C3 for random queue length N using the method on skewness suggested by Shore(2000) and the control
charts C| and C3 are compared.